Loandepot loss mitigation department phone number

If you do not wish to register, need help, have additional questions or concerns, please contact our Loss Mitigation Department at (855) 670-4941. Contact Us You may contact our Loss Mitigation Department toll-free at (855) 670-4941 to discuss your options.

Loandepot loss mitigation department phone number. Avoid delays in processing. For all requests for assistance, you are asked to provide a complete application with all documents requested and all pages, including blank ones by: Fax to 334-271-3104. Mail to ServiSolutions, Attention: Loss Mitigation, P.O. Box 242967, Montgomery, AL 36124-2967.

SN Servicing Corporation . In business since 1987, SN Servicing Corporation (SNSC) delivers quick and flexible mortgage loan servicing solutions for owners of loans and real estate. SNSC executes on personalized and sustainable solutions for borrowers in all 50 states, while achieving fair risk-adjusted returns for the owners of the assets and their note investors and shareholders.

If you do not wish to register, need help, have additional questions or concerns, please contact our Loss Mitigation Department at (866) 867-0330. Contact Us You may contact our Loss Mitigation Department toll-free at (866) 867-0330 to discuss your options.Contractor's Waiver of Lien. Contractor's Internal Revenue W-9. Copy of the Contractor's License. Note: When you receive an insurance claim check, please call our Insurance Department at (866) 314-0498 for assistance. Our office hours are Monday - Friday, 5am-6pm and Saturday, 7am-11am Pacific Time.Mobile or Phone Number to receive a one-time passcode. If you don't have a PIN, please call Customer Care 1-800-762-2265 for assistance. Enroll in Online Banking . Answers to Common Online Banking Questions. ... Attention: PMI Department B6-YM13-01-5 PO Box 8736 Dayton, OH 45401-8736.Customer Service. P.O. Box 5452. Mount Laurel, NJ 08054-5452. Phone (800) 449-8767. [email protected]. We will provide you with a substantive response to your phone call or mailing, generally within 30 calendar days of receipt.Having trouble signing in to your loanDepot servicing account? Find out how to reset your password, contact customer service, or access your loan details.

Please enter a valid Phone Number. Phone Number. Get My Free Consultation ( 4 / 4 ) ... You can usually find the contact information for the loss mitigation department on your monthly mortgage statement or the servicer's web page. With some loss mitigation options, like a short-term repayment plan, your servicer might be able to evaluate you ...Fees will not be paid from insurance proceeds. If you have any questions, please contact us at the toll-free number below. Insurance Claim Specialist loanDepot.com, LLC Phone: 888-884-5322 8:30am-5:00pm EST Fax: 248-710-1635 Email: [email protected]. MonitoredClaimProcedurePacket p.3 v.11/15/2017 PO Box 5099 Troy MI 48007-5099.COVID-19 Loss Mitigation. ... (NSC), FHA offers a number of loss mitigation programs and informational resources to assist FHA-insured homeowners facing financial hardship, and whose mortgage is either in default or at risk of default. Those homeowners should contact their mortgage servicer who will evaluate them for one of FHA's loss ...We've made it easy for you to file and track most claims, including auto, home, condo, renters, motorcycle, snowmobile and off-road vehicles. Simply log into My Account to start your claim. Not an Allstate customer? Call 1-800-255-7828 to file your claim or create a guest account to track an existing claim.Sign in to your loanDepot account to view and manage your loan details, make payments, and access helpful resources. You can also sign up for a new account if you are ...If you haven’t already done so, create your “ online portal ” so you have access to all the documents SPS issues related to your loan. Call SPS Loan Servicing’s loss mitigation department at: 888-349-8960. …

COMPLAINTS REGARDING THE SERVICING OF A MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550. A complaint form and instructions may be downloaded and printed from the Department's website located at www.sml.texas.gov ...You may need to submit bank and tax statements to show self-employment income. You'll need to verify self-employment or independent-contractor income by providing your tax returns, a detailed financial statement, balance sheet, and up to 1 year's worth of profit-and-loss statements.Jun 15, 2022 · Include your loan number on all documents and check(s) and mail them to: Overnight mail: Shellpoint Mortgage Servicing c/o PFIC. ATTN: Loss Draft Department. 700 Tower Drive. Suite 400. Troy, MI 48098-2808. Regular mail: Shellpoint Mortgage Servicing c/o PFIC. ATTN: Loss Draft Department. PO Box 7087. Troy, MI 48007-7087 If you are already pursuing loss mitigation options, contact your Case Manager at the appropriate subservicer to discuss this process. ... Loss Mitigation Department W-110-2. 5151 Corporate Drive. Troy, MI 48098. Visit Flagstar Bank. All Other Existing Loans. Phone: 800.909.9525.MYLOANCARE CONTACT INFORMATION: LoanCare Customer Service Email: [email protected]. LoanCare Loss Mitigation Email: [email protected]. LoanCare Loss Mitigation Phone Number: 800-274-6600. LoanCare Loss Mitigation Fax Number: 757-466-0384. MyLoanCare Loan Modification Application.

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Customer Service/Loss Mitigation Phone Number. Mortgage loan account number(s) Third Party Information (all applicable fields must be completed) Property address Borrower(s) name(s) Name of Entity, Agency, Firm Phone number Name(s) of authorized person(s) Office address Mailing address Email State license # (if required) Website URL Tax ID ...Loss Mitigation Dept: 205-560-5421 Loss Mitigation Dept 2: 866-298-1113 Mortgage Dept: 800-986-2462 2nd Mortgage Dept: 800-231-7493 Loss Mitigation Fax: 205-560-5421 ResMae Mortgage Corp. (877) 473-7623, ext. 5944 Saxon (800) 665-7367 General info: 888-325-3502 Authorization Fax: 817-665-7970 Authorization Fax 2: 817 …Certain banks may accept the recipient's debit card number or mobile phone number in lieu of an account number. Fees for sending a wire or International Money Transfers vary by account type, see your fee schedule or call us at 1-800-272-6868 for details.1 Borrower Information Loan Account Number: Borrower's Name: Home Phone: Social Security Number: ___ - __ - ____ Cell or Work Phone: Date of Birth:____ /____ / _____ ... PNC will use the specific type of documentation that you submit to evaluate all Loss Mitigation options that you may qualify for. It is important that you complete this ...Email: [email protected]. Call: (877) 735-3637. Fax: (866) 926-5498. Send written notification: Selene Finance LP. P. O. Box 8619. Philadelphia, PA 19101-8619. Telephone assistance is available in many languages. En nuestro Centro de Atención Telefónico, tenemos representantes que hablan español.Loss Mitigation Servicing Plans REO Property Disposition Plans (PDP) Guaranteed Loss Claim Documentation ... Contact Telephone Number E-mail Address. Carol Schilling, Supervisor . 314-457-5605 [email protected] . Shonda Burrow, Lead . Loss Claims 314-457-5610.

Contact LGY by Phone. Get answers to your questions about the VA-guaranteed home loan program by contacting a VA home loan representative at (877) 827-3702. The VA home loan toll-free number operates Monday - Friday, from 8:00 am - 6:00 pm EST. Apply for and manage the VA benefits and services you've earned as a Veteran, Servicemember, or ...Natural disasters can have devastating effects on communities and the environment. From hurricanes and tornadoes to earthquakes and tsunamis, these events can cause loss of life, p...Connect with a loanDepot Licensed Lending Officer now at (888) 983-3240. Make Mortgage Refinancing a Breeze. looks_one Talk to our Licensed Lending Officers. looks_two Define Your Goals. looks_3 Choose the Loan that's Right for You! looks_4 Get Approved for the Loan You Want. looks_5 Submit Your Documents.To help you minimize (or "mitigate") your losses and avoid foreclosure, we reach out to you with our "loss mitigation" process. During loss mitigation, we assign a dedicated mortgage professional to serve as your personal single point of contact (SPOC).Get Ian John's email address (i*****@yahoo.com) and phone number (972489....) at RocketReach. Get 5 free searches. Rocketreach finds email, phone & social media for …Available Homeowner Assistance Programs. We have an array of solutions that may help ease your financial burden. From refinancing to a home loan modification with more manageable terms to a temporary (or permanent) solution until your finances get back on track, our available Homeowner Assistance Programs solutions are outlined below: Option.If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to loanDepot.com, LLC via mail: P.O. Box 250009, Plano, TX 75025, fax: 844-502-2856, or email: [email protected]. We will contact you within five business days to acknowledge receipt and let you know if ...Fax Server Phone No.: 314-457-4463 or 314-457-4473 Mailing Address: 4300 Goodfellow Blvd. Building 105E, FC 225 St. Louis, MO 63120-1703 Questions relating to Documentation Requirements should be directed to the Centralized Servicing Center customer service telephone line at (866) 550-5887. Reimbursement for Mortgage Recovery AdvancesWhether you’re looking for more information on a loan product, would like to check on the status of a mortgage application, want to get pre-approved, or have a question or concern, please contact us using the call-in information or submission form below. We look forward to hearing from you! Toll Free Phone Number: 877.351.3400. Fax: 440.845.3777.If you haven't already done so, create your "online portal" so you have access to all the documents Bank of America issues related to your loan. Call Bank of America Loan Servicing's loss mitigation department at: 800-669-6607 or 800-669-6650. Fax their loss mitigation department at: 866-580-9307.Lower Down Payment Requirements. An FHA loan is typically one of the easiest types of home loans to qualify for because it allows a low down payment and less-than-perfect credit. An FHA mortgage has a maximum loan-to-value ratio of 96.5 percent, meaning you only need a 3.5 percent down payment. Borrowers who are unable to save up 20 percent for ...servicing.loandepot.com is the online portal where you can access and manage your loanDepot account, view your loan details, make payments, and get customer service support. You can also enroll for automatic payments, set up one-time payments, and update your contact information. Sign up or sign in today to take advantage of the convenient features and benefits of servicing.loandepot.com.

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Mortgage Servicing Solutions. Know more sooner. There’s a reason why the nation’s most successful servicers choose us, year after year, for their data and analytics needs. Our residential property tax services are the industry’s gold standard. Our battle-tested default and loss mitigation solutions provide end-to-end automation to ...In today’s digital landscape, organizations face an ever-increasing number of cyber threats. As a result, it is crucial for businesses to have efficient incident response and mitig...We recommend you call the numbers below to confirm prior to mailing in your check or visiting a local branch. Mortgage Loan: Call 1-888-882-1858 or 1-888-882-1847. We are available Monday – Friday 8:30 AM - 9:00 PM EST.855-619-1352. We are grateful and. proud of our purpose. For more than 11 years, we've been helping customers achieve their home purchase and refinance goals. $275B. CONSUMER LOANS FUNDED. $179B. MORTGAGES REFINANCED. $96B.Get Shaun Fife's email address (s*****@loandepot.com) and phone number at RocketReach. Get 5 free searches. Rocketreach finds email, phone & social media for 450M+ professionals.Customer Service. P.O. Box 5452. Mount Laurel, NJ 08054-5452. Phone (800) 449-8767. [email protected]. We will provide you with a substantive response to your phone call or mailing, generally within 30 calendar days of receipt.Questions about personal Online Banking Monday-Friday 7am to 10:00pm EST, Saturday/Sunday 9am-6pm EST 1-800-656-6561. Questions about Mobile Banking Monday-Friday 7am to 10:00pm EST, Saturday/Sunday 9am-6pm EST 1-877-670-4100. Questions about Business Online Banking Monday-Friday 7am-7pm EST, Saturday 9am-6pm EST, Closed Sunday 1-877-229-6428You may be allowed several years before repaying this separate loan. Please call our Loss Mitigation Department toll-free at 1-866-397-5370. A member of our staff will conduct an interview to determine your circumstances and explore options that may be available to you. Please do not delay - the sooner that you call, the more likely we can find ...LoanCare - Home

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Vice President Asset Disposition & Loss Mitigation @ loanDepot Preparing Richard profile… View Richard's Email & Phone (It's Free)If you are already pursuing loss mitigation options, contact your Case Manager at the appropriate subservicer to discuss this process. ... Loss Mitigation Department W-110-2. 5151 Corporate Drive. Troy, MI 48098. Visit Flagstar Bank. All Other Existing Loans. Phone: 800.909.9525.You can fax your documents to 866-712-5697, or mail them to us at the following address: . Gregory Funding. Attn: Loss Mitigation. PO Box 230579. Tigard, OR 97281-0579. . Once we receive your application for assistance, we will assign you to a skilled Loss Mitigation Specialist.If you are not satisfied with any aspect of the servicing of your account, please contact our Customer Service Department at (800) 210-8849. 2. If you remain unsatisfied with your response from our Customer Service Department, please contact an escalation specialist at (855) 703-3662 .Key takeaway. Homeowners insurance helps protect you financially if your house is damaged, its contents are stolen, or if someone is injured on your property. Title insurance and private mortgage insurance are other types of insurance that may help protect you and your lender. Your future home is likely to be the most valuable thing you own ...loandepot loss mitigation department phone number. facts about djoser pyramid; howrah to salt lake sector 5 bus no; ... loandepot loss mitigation department phone number.Questions about personal Online Banking Monday-Friday 7am to 10:00pm EST, Saturday/Sunday 9am-6pm EST 1-800-656-6561. Questions about Mobile Banking Monday-Friday 7am to 10:00pm EST, Saturday/Sunday 9am-6pm EST 1-877-670-4100. Questions about Business Online Banking Monday-Friday 7am-7pm EST, Saturday 9am-6pm EST, Closed Sunday 1-877-229-6428Loss mitigation helps investors, lenders and borrowers avoid the unwanted process of foreclosure. Loss mitigation is when the lender and borrower work together to find an agreeable alternative for both parties to avoid a foreclosure. Let’s say you stopped making payments on your mortgage because you lost your job.1 Borrower Information Loan Account Number: Borrower's Name: Home Phone: Social Security Number: ___ - __ - ____ Cell or Work Phone: Date of Birth:____ /____ / _____ ... PNC will use the specific type of documentation that you submit to evaluate all Loss Mitigation options that you may qualify for. It is important that you complete this ...*By providing a mobile phone number(s), accountholder(s) is/are giving PHH Mortgage Services permission to contact this number about all accounts. The accountholder(s) consent to the use of artificial/pre-recorded voice messages and automatic dialing technology regarding information pertaining to the account(s), ….

Need to communicate with Kubota? Review our FAQs, warranty info and credit details to find information. We want to help. Send us a message today!You can fax your documents to 866-712-5697, or mail them to us at the following address: . Gregory Funding. Attn: Loss Mitigation. PO Box 230579. Tigard, OR 97281-0579. . Once we receive your application for assistance, we will assign you to a skilled Loss Mitigation Specialist.Completed application form. Pay stubs for income verification. Previous year's W-2 forms. Completed budget. Hardship letter explaining your situation. It may take a loss mitigation specialist a few weeks or even months to report back to you with the decision about the work out plan. There are many alternatives to foreclosure listed below.All Lender Approved Loss Mitigation Plans must be submitted electronically through the USDA Lender Interactive Network Connection (LINC) system. In order to access this system Level 2 E-Authentication (eAuth) access is required. The following provides information on how set up Level 2 eAuth access, how If you have questions regarding payments, loss draft, loss mitigation, payoffs or assumption of loans or need to get in touch: You can refer to your closing package or contact our Loan Servicing Department at 866-865-3400, Option 4. You may also e-mail us at [email protected]. loanDepot is looking to add Loss Mitigation Analysts to our team! ... are 2.8 times more likely to be in forbearance than white borrowers. ️ This is true even though the overall number of ...Phone number (888) 983-3240; Search. Log In; Apply Now; Search. Products . Home Purchase Home Refinance Home Equity Personal Loans Free Credit Score See All Products . ... This is to give notice that loanDepot.com, LLC ("loanDepot") and its affiliates have a business relationship with mellohome, a Texas and California licensed real estate ...Call our Customer Care Team at 866-317-2347. For insurance help, select Option 5. To register for federal disaster relief, call the FEMA Helpline at 800-621-3362 / TTY 800-462-7585. Visit DisasterAssistance.gov to see if you qualify for Individual Disaster Assistance. First-time issues should be directed to the SPS Customer Service Department at 800-258-8602. If you still have an unresolved issue or are dissatisfied with the service you have received from SPS, click here for information about how you can contact the SPS Consumer Ombudsman Department. This link should not be used to submit loss mitigation ... Loandepot loss mitigation department phone number, If you're having difficulty, we're here to help. Call us to connect with a home preservation specialist to review your options. Then complete, sign, and submit any required documentation and we'll get back to you within 30 days. Call 1-800-678-7986 to get started. If you've already requested mortgage assistance from us Sign On to check ..., June 15 , 2023. Statement of Inspector General Rae Oliver Davis on HUD OIG's Oversight of the Office of Single-Family Housing's Loss Mitigation for Federal Housing Administration Loan Servicing. WASHINGTON DC— Today, the U.S. Department of Housing and Urban Development (HUD) Office of Inspector General (OIG) issued two audit reports ..., Contact Bank of Oklahoma Customer Service. Customer Service representatives are available to assist you Monday through Friday, 7:00 AM to 6:00 PM (CST), by calling 800-947-7061 or by faxing 918-619-8948. Payments. Bank of Oklahoma PO Box 21368 Tulsa, OK 74121-1368 Please include your account number on your check. Correspondence. Bank of ..., Once you have the estimate from your insurance company, contact us at 855-205-6693 to start the claim process. We accept relay calls. We'll give you step-by-step instructions based on the size of your claim. We'll also work with you to get your claim check endorsed and, if needed, deposited into an escrow account to disburse funds as repairs occur., PHH is The Leader in Loss Mitigation!® . Our specialists will review your situation and determine the best available assistance option for you. ... If you have filed a hazard claim and received a loss draft check, please contact our Loss Draft Department directly at 1-888-882-1815. They are available Monday through Friday from 8:00 am to 9:00 ..., The U.S. Department of Housing and Urban Development (HUD) sponsors non-profit homeownership counseling agencies across the country. Call 800-569-4287 or visit www.hud.gov for a list of HUD-approved agencies in your area. In addition, many state regulatory authorities maintain lists of non-profit homeownership counseling agencies available to ... , Servicing Department Direct Phone Number: 1-800-284-2596. Brenda, [email protected]. Apply for a loan with Brenda ». Property Insurance Loss Loss. Mitigation/Collections. Interest Rate Adjustment. Loan Extension. Michael , [email protected]. Real Estate Taxes., We appreciate your business and are here to help. Call 800-642-4720. 1. Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. 2. Terms and conditions apply. Setup is required for transfers to other U.S. financial institutions, and verification may ..., If you are having mortgage payment challenges, please complete and submit this application, along with the required documentation, to Regions Mortgage via mail: P.O. Box 18001, Hattiesburg, MS, 39404-8001. Attn: Loss Mitigation Dept., fax: 800-256-7200, or Online: www.regionsmortgage.com. We will contact you within five business days to ..., Fax to: 866-234-9845. Mail to: Flagstar Bank. Loss Mitigation Department. W-110-2 5151 Corporate Drive. Troy, MI 48098. If you have any questions, please call us at 800-393-4887, Monday-Friday 8:30 a.m.-9 p.m. ET. To find a HUD-approved housing counseling agency, please call HUD at 800-569-4287 or visit the HUD counseling website., loanDepot's leadership team is committed to making us America's mortgage lender of choice. ... Phone number (888) 983-3240; ... the United States Department of ... , March 9, 2023, 2:23 pm By Tannistha Sinha. Black Knight, Inc. on Thursday announced that mortgage loan sub-servicing provider LoanCare will implement the Black Knight Loss Mitigation solution to ..., How to contact Selene: To obtain assistance, simply notify us in any of the following ways: Email: [email protected]; Call: (877) 735-3637; Fax: (866) 926-5498; Send written notification: Selene Finance LP P. O. Box 8619 Philadelphia, PA 19101-8619. Telephone assistance is available in many languages. , Address. 26642 Towne Centre Dr, Foothill Ranch, California, 92610, United States, If you do not pay your property taxes through your regular monthly mortgage payment and receive a letter from loanDepot advising you that your taxes are delinquent, please send proof of payment to us at: location_on P.O. Box 9023 Coppell, TX 75019-9210. call (833)372-0325. print (817) 826-1258. mail_outline [email protected]., New home equity applications. 800.779.3894. Mon–Fri 8 a.m.-10 p.m. ET. Sat 8 a.m.-6:30 p.m. ET. Language interpretation services are available at no cost. You can request an interpreter at a financial center or when speaking with an agent on the phone., loandepot loss mitigation department phone number. facts about djoser pyramid; howrah to salt lake sector 5 bus no; ... loandepot loss mitigation department phone number., Regional Loan Center Contact Information. Get answers to your questions about the VA-guaranteed home loan program by contacting a VA home loan representative at 1-877-827-3702. The VA home loan toll-free number operates Monday – Friday, from 8:00 am – 6:00 pm EST. Apply for and manage the VA benefits and services you’ve …, The U.S. Department of Housing and Urban Development (HUD) recently announced a Payment Supplement loss mitigation program for Federal Housing Administration (FHA) insured Title 2 mortgage loans, the details of which are set forth in Mortgagee Letter 2024-02.Mortgage servicers may begin implementing the Payment Supplement on May 1, 2024, but must implement the solution for all eligible ..., One time. Once the bank has reviewed and replied to your appeal - that modification request is closed. If you are a Washington state homeowner and have been denied a loan modification and want to chat about your options, feel free to give me a call at (425) 654-1674., 1-888-262-0450. Register and log in to send a secure message to our Servicing team, make payments, review your current account information, and visit our FAQ page for answers to common questions regarding your loan: CMG Servicing. If your loan number starts with a letter: 1-866-659-8989. [email protected]. If you have an All In One ..., Loss Mitigation Application Document Requirements Loan Number: _____ The following documentation is required by every applicant applying for loss mitigation assistance. Provide all required forms and financial documentation listed below based on your specific income type(s). IMPORTANT! The same requirements apply to all, This question is about the Green Dot Prepaid Visa® Card @GreenDotCards • 03/19/18 This answer was first published on 03/19/18. For the most current information about a financial pr..., Do whatever you want with a Loandepot Loss Mitigation Department Phone Number: fill, sign, print and send online instantly. Securely download your document with other editable templates, any time, with PDFfiller. ... Fill out your loandepot loss mitigation department online with pdfFiller! pdfFiller is an end-to-end solution for managing ..., If you need assistance with any of these topics please click on the button or call the phone number listed. Customer Support. Insurance. 800-968-7700 option 0 then 1. My Loans. 800-968-7700 option 0 then 2. Financial Hardship. 800-968-7700 option 0 then 3. Escrow. 800-968-7700 option 0 then 5., Federal Housing Administration (FHA) is a part of the U.S. Department of Housing and Urban Development (HUD) and does not require lump sum repayment at the end of forbearance. Homeowners on special COVID-19 forbearance will be assessed by their servicer first for eligibility for FHA's COVID-19 Recovery Standalone Partial Claim home retention option no later than at the end of the forbearance ..., Download Loss Mitigation Application Additional resources For help exploring your options, the Federal Government provides contact information for housing counselors, which you can access by contacting the Consumer Financial Protection Bureau or the Department of Housing and Urban Development or by calling a HUD Housing …, Loss Mitigation Package Checklist ... What is the best phone number to reach you? ... • The U.S. Department of Housing and Urban Development (HUD) at (800) 569-4287 ... , Arizona Mortgage Banker License # 0911088. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Colorado office: 5500 South Quebec Street, Suite 260 Greenwood Village, CO 80111, (877) 215-2552. Massachusetts Mortgage Lender License # MC35953., How to contact Selene: To obtain assistance, simply notify us in any of the following ways: Email: [email protected]; Call: (877) 735-3637; Fax: (866) 926-5498; Send written notification: Selene Finance LP P. O. Box 8619 Philadelphia, PA 19101-8619. Telephone assistance is available in many languages. , Get the details of Robin Maner's business profile including email address, phone number, work history and more. Products. Contact & Company Search Sales Automation Conversation Intelligence Workflows. ... Robin Maner is a Mortgage Loss Mitigation Supervisor at loanDepot based in Foothill Ranch, California. Previously, Robin was a Mortgage Loss ..., Phone: (877) 888-4606. Web: rushmoreservicing.com. Property Sales: For inquiries related to property sales, please contact the customer service department: Phone: (855) 238-5118. Email: [email protected] Web: xome.com . For RightPath Servicing Customers: Mail: Notice of Error, Complaint, Request for Information or other Qualified Written Request., We can be reached at 800-919-0068, or by email at [email protected]. COVID-19: The Homeowner Assistance Fund is a federal program to help households who are behind on their mortgage and other housing-related expenses due to COVID-19. This program is run at a state level.